Last updated: November 6, 2026
This policy explains what personal data Publisys Media collects through publisysmedia.com and our client services, why we collect it, who we share it with, how long we keep it and the choices you have. Publisys Media is a sole proprietorship owned by Simranjeet Singh and based in Sahibzada Ajit Singh Nagar (Mohali), Punjab, India. For the purposes of India's Digital Personal Data Protection Act, 2023 we are the Data Fiduciary for the data described here.
Who to contact
Publisys Media, E-52, Second Floor, Phase-8, Industrial Area, Sahibzada Ajit Singh Nagar (Mohali), Punjab 160071, India. Email: publisysmedia@gmail.com. Phone: +91 97824-96824.
Grievance officer: Simranjeet Singh, at the email address above. We aim to reply to every privacy request within 30 days.
Information you give us
- Enquiry and consultation forms: your name, email address, phone number, the service you are interested in and anything you write in your message.
- Booked calls: when you book a call through Calendly, the details you enter there.
- Live chat: what you type into the chat window (Zoho SalesIQ) and any contact details you share there.
- Clients: billing and contact details, project information and, where you choose to grant it, access to accounts such as YouTube Studio, Google Search Console, Google Analytics or your website.
- Payments: processed by Razorpay. We receive confirmation of the payment and its reference; we do not see or store your card or bank details.
Information collected automatically
When you visit the website, cookies and similar technologies collect information such as your IP address, browser and device type, the pages you view, how you arrived and how you use the site. These come from:
- Analytics and advertising measurement: Google Analytics 4, Google Tag Manager, Google Ads, Microsoft Advertising (UET), HubSpot and Semrush.
- Chat: Zoho SalesIQ.
- Security and spam protection: Cloudflare Turnstile and our own server and security logs.
You can block or delete cookies in your browser settings, and opt out of Google Analytics with Google's browser add-on. Some parts of the site, such as the chat, may not work without them.
How we use your information
- To reply to your enquiry, prepare a proposal and arrange calls.
- To deliver the services you engage us for, send invoices and keep records.
- To understand how the website is used and improve it, and to measure our advertising.
- To protect the website and our forms against spam, fraud and misuse.
- To meet legal, tax and accounting obligations.
We process enquiry data because you give it to us and ask us to respond, client data to perform our agreement with you, and analytics data with your consent where the law requires it. We do not sell personal data.
Who we share it with
We share personal data only with service providers that help us run the website and our business, and only as far as they need it: Google (Analytics, Tag Manager, Ads), Microsoft (Advertising), HubSpot, Semrush, Zoho (SalesIQ), Cloudflare (Turnstile), Calendly, Razorpay, our web host Hostinger and our email provider. Some of these providers process data outside India, including in the United States and the European Union. We may also disclose data where the law requires it.
How long we keep it
- Enquiries and leads that do not become a client relationship: 24 months, then deleted.
- Client records and invoices: for the length of the engagement and afterwards for as long as Indian tax and accounting law requires.
- Analytics data: according to the retention settings of each tool.
- Account access you grant us: removed when the engagement ends, or earlier if you ask.
Your rights
Under India's Digital Personal Data Protection Act, 2023 you can ask us for a summary of the personal data we hold about you, ask us to correct, complete or erase it, withdraw consent you have given, nominate someone to exercise your rights, and raise a grievance with us. If you are not satisfied with our response you may complain to the Data Protection Board of India.
If you are in the European Union, the United Kingdom or a US state with a privacy law, you also have the rights your local law gives you, which typically include access, correction, deletion, objection and portability. We do not sell or share personal data for cross-context behavioural advertising in exchange for money.
To use any of these rights, email us from the address you used with us. We may need to confirm your identity first.
Security
We protect personal data with reasonable technical and organisational measures, including HTTPS, restricted admin access with two-factor authentication and spam protection on our forms. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
Our website and services are meant for businesses and adults. We do not knowingly collect personal data from anyone under 18.
Changes to this policy
We may update this policy when our services or the law change. The date at the top shows when it was last changed.